Shipping Policy
Last updated: 9/23/2025
Digital Delivery
Levox licenses are delivered digitally. After purchase, your license key and activation instructions are sent to your registered email and available in your dashboard.
Delivery Time
Most orders are fulfilled instantly. In rare cases, manual review may take up to 24 hours for fraud prevention and compliance checks.
Failed or Delayed Delivery
If you do not receive your license email within a few minutes, please check your spam folder or contact support. We will resend your license promptly.
Email: support@fenrix.ai
Subject: License Delivery Issue
Physical Shipments
We do not ship physical goods. All products are delivered electronically.