Cancellation & Refunds Policy

Overview

We aim to ensure you are satisfied with your purchase. This policy outlines how cancellations and refunds work for Levox license purchases.

Eligibility for Refunds

• Refunds are available within 14 days of purchase for eligible products.
• To be eligible, you must not have materially used or activated the license in production.
• Enterprise plans may be subject to separate contractual terms.

How to Request a Refund

Contact our support team with your order details and reason for refund. We typically respond within 2 business days.

Cancellations

You may cancel subscription renewals at any time before the next billing cycle. Access remains active until the end of the paid period.

Refund Processing

Approved refunds will be processed to the original payment method within 5–10 business days. Processing times may vary by provider.